Last updated: July 20, 2026
Verbi ("Verbi," "we," "our," or "us") is operated by PedroTech, a company incorporated in Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Verbi mobile application, the Verbi web application, and our website at appverbi.com (together, the "Service").
We handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation.
We collect information that you provide directly to us, including:
When you use the Service, we may automatically collect:
We use the information we collect to:
Depending on the platform and features you use, the Service may request:
You can change or revoke permissions at any time in your device settings. Some features may not work without the relevant permission.
Verbi uses third-party AI services to power voice and text learning features. When you use voice conversation or voice lessons, your microphone audio is streamed over a secure connection to AI providers for real-time transcription, conversation responses, and lesson delivery.
Voice session scoring, texting-style chat practice, translations, and grammar feedback are processed by AI providers on our behalf. Conversation text from voice sessions may be stored with your account along with in-app scores. Texting chat content is processed during your session but is not retained on our servers after the session ends.
Speaking and listening scores, CEFR-style band labels, and similar metrics shown in the Service are automated estimates only. They are not official language certifications.
On iOS, we may request App Tracking Transparency permission before using an advertising identifier for ad attribution and campaign measurement. If you decline tracking, we do not access your advertising identifier for that purpose, though aggregated analytics and platform attribution mechanisms permitted by Apple may still occur.
We may share purchase and trial events with our attribution and analytics partners to measure marketing performance. Onboarding responses about how you heard about Verbi may also be used for product analytics.
You can opt out of cross-app tracking on iOS via Settings → Privacy & Security → Tracking. Analytics and product-improvement data may still be collected in aggregated or de-identified form when permitted by law.
California residents may have the right to opt out of the "sale" or "sharing" of personal information as defined under the CCPA/CPRA. To exercise this right, contact us at support@appverbi.com.
We do not sell your personal information. We share information with service providers who process data on our behalf, limited to what is needed to operate the Service. These may include providers of:
Our service providers are authorized to use personal information only to perform services for us and must protect it appropriately.
We may also share information:
Verbi does not include in-app forums, leaderboards, or public social feeds. You may optionally share words or study cards through your device's system share sheet. Content you share off-platform is subject to the policies of the service you choose.
If you submit feedback, your message, optional email, and any screenshots you attach are stored to help us investigate and improve the Service. Please do not include sensitive personal information in feedback unless necessary.
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Under Canadian privacy law and other applicable laws, depending on your location you may have the right to:
Delete your account: You can delete your account in the mobile or web app (Settings → Delete Account), which triggers deletion of associated account data. You may also email support@appverbi.com with the subject line "DELETE ACCOUNT."
To exercise any other rights, or to ask questions about how we handle personal information, contact us using the information below. We will respond within the timeframes required by applicable law.
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are between 13 and the age of majority in your jurisdiction, you may use the Service only with permission from a parent or legal guardian where required by law. If you believe we have collected information from a child under 13, please contact us and we will delete it promptly.
PedroTech is based in Canada. Your information may be transferred to and processed in countries other than your country of residence, including countries where our service providers operate (such as the United States). When we transfer personal information outside Canada, we take steps designed to protect it in a manner comparable to the protections required under Canadian privacy law, including contractual safeguards where appropriate.
We retain your personal information for as long as your account is active or as needed to provide the Service. In general:
We may retain certain information longer when required by law or for legitimate business purposes such as fraud prevention, accounting, or dispute resolution.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the Service and updating the "Last updated" date.
PedroTech (Canada) operates Verbi. If you have questions or concerns about this Privacy Policy or our data practices, or wish to make a privacy-related request, contact us at:
Email: support@appverbi.com